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A field technician photographs a ceiling-mounted Wi-Fi access point at a customer site.

Every installation.
Evidence you can review.

Give your field team a clear checklist. Collect the evidence, check the details, and put human review before handover.

For field service teams installing Wi-Fi across customer sites. Free for 14 days, up to 10 jobs — no card required.

  1. 01

    Capture

    Photos and documents from site.

  2. 02

    Review

    AI pre-checks. Human decisions.

  3. 03

    Handover

    A versioned record of the work.

A technician captures installation evidence on a phone while on site.
Installens mobile workspace with an assigned job, evidence checklist and separate upload, AI check and human review states.
Actual product screen.
Fictional installation data.
01 / IN THE FIELD

The right evidence.
While you’re on site.

Give technicians a clear checklist for every device. Keep photos and documents connected to the job they belong to.

  • Capture with context

    Know which device, requirement and location each file belongs to.

  • Keep working without signal

    Open assigned jobs before going offline. Capture supported files, including iPhone HEIC when this browser can convert them, then reconnect with the app open to finish uploading.

Explore the field workflow
Enlarged Installens mobile evidence checklist with fictional installation data.

AI checks the details.
Your team makes the call.

A pre-check can flag a mismatch. A reviewer sees the evidence, asks for corrections and decides what is ready for handover.

Installens review workspace showing a device label, expected and read identity values, and a separate human approval action. Enlarge
Actual product screens. Fictional installation data.
  • Uploaded

    The file reached the workspace.

  • Conforms

    The AI pre-check found a match.

  • Approved

    A person reviewed and approved it.

Three separate states.
One traceable record.

Installens review workspace showing a device label, expected and read identity values, and a separate human approval action.

One installation,
start to finish.

Follow a fictional job through the actual product screens: who does what, what the AI pre-check says, and who gets told at each step.

01 / OPERATIONS

Define the customer

The manager records who the work is for and how their delivery files should look.

Operations / CustomersJL

Add customer

Customer nameNorthstar Retail
Default requirement templateAccess point replacement · v3
Delivery file namesWork order number, device and requirement
PDF layoutStandard — larger evidence images
Save customer
Northstar RetailStandard PDF · Work order file names
Who is told

No notification. Setup is quiet.

02 / OPERATIONS

Add the site

Each customer site becomes a branch. Jobs and reports are always tied to one.

Operations / CustomersJL

Add branch

CustomerNorthstar Retail
Branch nameAustin South
Street address4410 S Lamar Blvd, Austin, TX
Save branch
Austin South4410 S Lamar Blvd, Austin, TX · 0 branch requirement adjustments
Who is told

No notification. Setup is quiet.

03 / OPERATIONS

Invite the technician

Team members join by invitation. A technician only ever sees jobs assigned to them.

Operations / Team & settingsJL

Invite a team member

Email addressalex.morgan@northstar-field.example
RoleTechnician
Send invitation
Jordan LeeManager
Casey RiveraReviewer
alex.morgan@northstar-field.exampleTechnician · Pending invitationsPending
Who is told
  • Alex MorganYou are invited to Installens
04 / OPERATIONS

Create the job and assign it

A template defines the required evidence. Devices carry the identity the field photos must match.

Operations / Jobs / Create jobJL

Job details

Job titleReplace two ceiling access points
Customer & branchNorthstar Retail · Austin South
Requirement templateAccess point replacement · v3
Assigned technicianAlex Morgan
Due dateSep 16, 2026 · 17:00
Work order numberWO-88213

Devices

Device nameExpected serial numberExpected MAC addressInstallation location
AP-01NS-AP-240001A4:5E:60:11:02:1EFront sales floor
AP-02NS-AP-240002A4:5E:60:11:02:2EStockroom entrance
Create jobJOB-1042 · 7 requirements · Collecting
Who is told
  • PushAlex MorganA job has been assigned to you
  • Alex MorganA job has been assigned to you
05 / FIELD TEAM

Capture evidence on site

From the installed app on the phone, the technician follows the checklist, even without signal, and submits when done.

Field workspaceAM
You’re offline. Saved jobs are available. Uploads resume while this app is open and connected.

JOB-1042

Evidence checklist

Northstar Retail · Austin South

5 / 7 collected4 human approved

Evidence collection progress is separate from human approval.

AP-01 · Required

Device label
UploadUploaded
AI checkChecking
Human reviewNot submitted

AP-02 · Required

Device label
UploadSaved on device
AI checkNot checked
Human reviewNot submitted
Review & submit
  • Installed from the phone’s browser with Add to Home Screen or Install app. Works in the browser too.
  • Saved on device and Uploaded are separate states. Uploads resume while the app is open and connected.
  • Submitting needs a connection. The reviewer is told once, when the job is submitted.
Who is told
  • PushCasey RiveraA job is ready for your review
  • Casey RiveraA job is ready for your review
06 / AI PRE-CHECK

The pre-check reads every file

Each upload is compared with the configured requirement. It reports facts and findings. It never approves.

Operations / Jobs / JOB-1042 / Evidence reviewJL

AP-01 · Device label

Findings
Conforms

The serial number and MAC address match the expected device identity.

FieldExpectedRead
SerialNS-AP-240001NS-AP-240001
MACA4:5E:60:11:02:1EA4:5E:60:11:02:1E

AP-02 · Device label

Findings
Mismatch

Observed serial NS-AP-240012 differs from expected NS-AP-240002.

FieldExpectedRead
SerialNS-AP-240002NS-AP-240012
MACA4:5E:60:11:02:2EA4:5E:60:11:02:3A

Job level · Connection test

Findings
Conforms

Both measured values meet the configured thresholds.

FieldExpectedRead
Download (Mbps)≥ 100142
Upload (Mbps)≥ 2031

UploadedConformsApprovedThree separate states. Only a person can set the third one.

Who is told
  • In appEveryone on the jobAI check status updates per file
07 / REVIEWER

A person makes the call

The reviewer sees the photo, the expected values and the finding side by side, then approves or asks for one specific fix.

Operations / Jobs / JOB-1042 / Evidence reviewJL

AP-02 · Device label · v1

DEVICE LABELSN NS-AP-240012MAC A4:5E:60:11:02:3A
UploadUploaded
AI checkMismatch
Human reviewAwaiting review
Your decisionHuman review

Approve it, or send it back to Alex Morgan with one specific fix.

ApproveRequest correction
What is neededNew photo

Message to the technician

The label photographed is not the unit shipped for AP-02. Please photograph the label on the installed access point at the stockroom entrance.
Send correction request
Changes requested6 / 7 required items human approved
Who is told
  • PushAlex MorganA job needs updated evidence
  • Alex MorganA job needs updated evidence
08 / FIELD TEAM

Fix only what was asked

The technician sees the one open correction, adds a new version, and the six approvals stay untouched.

Field workspaceAM

JOB-1042

Requested corrections

Changes requested1 item(s) need your attention

Your reviewer has left a specific request for each item. Other approvals are preserved.

AP-02 · Required

Device label

New photo requested

The label photographed is not the unit shipped for AP-02. Please photograph the label on the installed access point at the stockroom entrance.

UploadUploaded
AI checkConforms
Human reviewChanges requested

Technician note

First photo was the spare unit in its box. This is the mounted device.
Submit for review
  • A correction names its kind: new photo, written clarification, or additional document.
  • Version 1 stays in the history. The reviewer approves version 2 on its own.
Who is told
  • PushCasey RiveraA job is ready for your review
  • Alex MorganYour job review is complete
09 / DELIVERY

Publish the handover report

With every required item approved by a person, the reviewer publishes a frozen, versioned report and shares it.

Operations / Jobs / JOB-1042 / Handover reportsJL

JOB-1042 · Replace two ceiling access points

Handover reports
Approved

Every published version is a separate, permanent snapshot.

Report versionVersion 1 · Sep 16, 2026, 5:40 PM
Required items human approved7 / 7
SnapshotEvidence, AI findings, decisions, written reasons
Download PDFDownload ZIPShare report
Share with a named recipient
Recipient accessInvited account (sign-in required)
Recipient emailops@northstar-retail.example
Access expires in30 days

The recipient must sign in using the exact email address above. A link alone does not grant access.

Create access link
Who is told
  • Jordan LeeYour delivery report is ready
  • ops@northstar-retail.exampleAn installation report has been shared with you
1 / 9

Fictional company, people and devices. Screens are simplified renderings of the product, not marketing illustrations. Push notifications and emails are delivered through the configured providers of your workspace.

  • Private evidence

    Workspace access and expiring file links. Originals kept apart from public assets.

  • A human decides

    The AI pre-check supports review. It never certifies the installation or approves the job.

  • History is kept

    Corrections create new versions. A subscription change does not erase the record.

Before the first site visit.

A few things your team will want to know.

Can a technician work without a connection?

Open assigned jobs while connected to save them on the device. Supported photos and documents can then be captured offline. Keep Installens open when connectivity returns to finish uploading. Submission and review decisions need a connection.

Does a conforming AI check approve the installation?

No. Uploaded, Conforms, and Approved are separate states. A reviewer examines the submitted evidence and makes the human decision. An override requires a written reason. Installens does not certify the physical installation.

What files can the team collect?

JPEG, PNG, WebP images and PDF documents up to 20 MB per file. iPhone HEIC (High Efficiency) photos are converted to JPEG when the browser can read them; keep the original HEIC. If conversion is not available, export a JPEG from Photos (Share → Options → Most Compatible) or set Camera → Formats → Most Compatible. Keep original files until the server confirms the upload.

Can we install it on a phone?

Use Add to Home Screen in iPhone Safari or Install app in a supported Android browser. You can also work directly in the browser. Open assigned jobs before heading offline.

What does the recipient receive?

A versioned handover report with the evidence and human review record. Download the PDF or a ZIP with original files, an expected/read CSV and checksums. Account access requires the invited email address by default. You can also choose a private recipient link that expires in seven days; anyone holding that link can open the report until access expires or is revoked.

How does this fit an existing contractor portal?

Record the work order, delivery platform and customer PO references, then export the reviewed PDF or ZIP for the delivery process agreed with your customer. Direct contractor-portal integration is not available yet. Agree the required delivery format before the pilot.

Two installation professionals review site photos on a tablet beside a floor plan and Wi-Fi access point.

Start with your
next installation.

Define one job, collect the evidence, and review the handover with your team.

Free for 14 days, up to 10 jobs — no card required. When the trial ends, new jobs and uploads pause until you subscribe; existing evidence, reports, share links and login stay available. Any subscription price and terms are shown before checkout.